We take pride in the integrity of our products and the services we provide to our Newton families. Whatever the concern, we’ll do our best to resolve it as quickly as possible.
Before starting, be sure to have your receipt ready as we’ll need your order information. We may also require photos of the product. Please provide all the information you can to allow us to quickly and accurately address your concerns and provide you with the best possible resolution.
Shipping or Delivery Assistance
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My Delivery is missing or lost in transit
Get assistance -
My package arrived damaged
Get assistance
Your donation helps Baby2Baby continue providing basic essentials including diapers, formula, safe sleep spaces and more to children they serve across the country.
Your donation will help us provide diapers, safe sleep spaces, and more essential items to children through the non-profit organization Baby2Baby.
Product Assistance
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I received the incorrect item
Get assistance -
I have a damaged product or issue with a product
Get assistance
Your donation helps Baby2Baby continue providing basic essentials including diapers, formula, safe sleep spaces and more to children they serve across the country.
Your donation will help us provide diapers, safe sleep spaces, and more essential items to children through the non-profit organization Baby2Baby.
Returns & Exchanges
Your donation helps Baby2Baby continue providing basic essentials including diapers, formula, safe sleep spaces and more to children they serve across the country.
Your donation will help us provide diapers, safe sleep spaces, and more essential items to children through the non-profit organization Baby2Baby.
The following items can be returned within 100 nights, starting
from your due date: Mattresses, Bassinet, Play Yard, and Pet Beds.
All furniture must be returned within 14 days of receipt in the original, unopened packaging.
All other items must be returned within 30 days. Once you
begin the return process we’ll send you a prepaid return label and we
can either refund your original payment method or offer store credit.
Rest easy knowing that your satisfaction is our priority.